Use categories to help customers browse related products; keep names distinct and avoid a category tree deeper than the catalog needs.
Updated October 1, 2026
Create categories that match how a customer looks for the product, assign products deliberately and test the resulting category pages on desktop and mobile.
Create the product record, choose its type and configure price, availability, files or shipping information before publishing it.
Customer refund or purchase-dispute requests are local support records. Resolving one in Freehold CMS does not itself refund or void a Stripe or PayPal transaction.
Inventory controls whether tracked physical or limited products can continue to be ordered.
Store owns order, inventory, entitlement and fulfillment transitions after verified payment evidence is accepted.
