How do I create a Store product?
Create the product record, choose its type and configure price, availability, files or shipping information before publishing it.
Help Topic
Store and Products
Create products, understand carts, inventory, files, reviews and the boundaries between Store and Payments.
Articles
- Read
- Read
How do refund or order requests work?
Customer refund or purchase-dispute requests are local support records. Resolving one in Freehold CMS does not itself refund or void a Stripe or PayPal transaction.
- Read
How does inventory affect ordering?
Inventory controls whether tracked physical or limited products can continue to be ordered.
- Read
How should I organize Store categories?
Use categories to help customers browse related products; keep names distinct and avoid a category tree deeper than the catalog needs.
- Read
What happens after an order is paid?
Store owns order, inventory, entitlement and fulfillment transitions after verified payment evidence is accepted.
- Read
What is the difference between physical, digital and hybrid products?
A physical product needs fulfillment or shipping, a digital product can deliver protected files and a hybrid product can involve both.
- Read
What is the difference between Store and Payments?
Store owns products, carts, orders, inventory and delivery records. Payments connects eligible orders to supported payment providers.
- Read
Where should digital product files be stored?
Protected digital files should use the Store's private delivery storage rather than a guessable public URL.
- Read
Who can leave a product review?
Store review rules can require a verified purchase and can hold new reviews for administrator approval.