Where will my software downloads appear?
Protected software downloads are delivered through the customer account and eligible order path rather than through a public file link.
Help Topic
Downloads and Digital Products
Find protected downloads, verify packages and install supplied ZIP files without breaking their structure.
Articles
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Why is a download unavailable?
A download can be unavailable when the public release is not open, the order is not eligible, the file is inactive or the signed-in account does not own the order.
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How do I verify a downloaded ZIP file?
When a release provides a SHA-256 checksum, compare it with the checksum of the ZIP before installing.
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Should I unzip a module before installing it?
No. Keep the supplied Freehold CMS module ZIP intact and upload the complete package through Module Manager.
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How do software updates work?
Back up first, use the supplied update path and read the release notes before changing a production website.