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How do I create a support ticket?

Signed-in customers can submit private support requests.

Updated October 1, 2026

Create a ticket

  1. Sign in to the customer account.
  2. Open Create Support Ticket.
  3. Choose the closest help topic.
  4. Enter a clear subject and plain-text description.
  5. Attach helpful screenshots or documents, then submit.

Only login and password issues may be submitted without signing in.