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What should I do if a page is blank or shows a server error?

Record the exact URL and time, then check the application/server log before changing unrelated settings.

Updated September 27, 2026

Preserve the first useful evidence

  1. Copy the page address and displayed error.
  2. Note what changed immediately before the failure.
  3. Check the relevant PHP or web-server error log.
  4. Confirm file permissions and required PHP extensions.
  5. Undo the last known change if you have a safe rollback.

Do not enable public display of detailed production errors merely to diagnose the problem.