I uploaded new files but nothing changed. What should I check?
Confirm the files went to the correct account and document root, then check caches and file timestamps before uploading again.
Help Topic
Troubleshooting
Work through common blank pages, permission errors, cache problems, email failures and other issues without guessing.
Articles
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What does a database connection error mean?
The application could not reach or authenticate to the configured MySQL or MariaDB database.
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What should I do if a page is blank or shows a server error?
Record the exact URL and time, then check the application/server log before changing unrelated settings.
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Why are site emails going to spam?
Successful SMTP delivery does not guarantee inbox placement; sender authentication, reputation and message quality still matter.
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Why do I still see an old page after changing it?
A browser, proxy or Freehold CMS cache can temporarily serve an earlier generated copy.
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Why does administration say I do not have permission?
The current administrator role may not include the capability required by that page or module.
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Why does Freehold CMS say a directory is not writable?
The web-server process cannot write to a directory that the feature needs for uploads, cache or protected storage.