I uploaded new files but nothing changed. What should I check?
Confirm the files went to the correct account and document root, then check caches and file timestamps before uploading again.
Updated September 28, 2026
Verify the destination
- Confirm the domain's actual
public_htmlor document root. - Check that the changed file has the expected size and modification time.
- Make sure an old copy is not being loaded from another theme or module directory.
- Clear the relevant application/browser cache.
Uploading the same ZIP repeatedly does not fix a wrong destination.